🤑 Pick the right room! - Review of The Royal at Atlantis, Paradise Island, Bahamas - Tripadvisor

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The Coral at Atlantis, Paradise Island is ranked #25 among luxury hotels in Bahamas by U.S. News & World Report. Check prices, photos and reviews.


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Atlantis Bahamas Reviews: The Good and the Bad
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The Coral at Atlantis, Paradise Island is ranked #25 among luxury hotels in Bahamas by U.S. News & World Report. Check prices, photos and reviews.


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The Cove at Atlantis, Paradise Island: Hotel Reviews, traveller photos, and great deals for The Cove at Atlantis, ranked #8 of 14 hotels in Paradise.


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The Royal at Atlantis: Pick the right room! - See traveler reviews, candid photos, and great deals for The Royal at Atlantis at Tripadvisor.


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Adia was not very friendly. Atlantis was a one and done for my family and it was relaxing to get away. Besides the issue of hairs and stains on the bed sheets, there were also hairs on the shower walls and the toilet was filthy with stains running down the outside and around the toilet. Feeling terrible for those that work there. The musty smell prompted us to look underneath the sheets and discovered hairs all over the sheets and stains on the pillows and bed sheets. After all the frustration we would probably not stay there again. It was hard to actually cook a meal, but we could keep things cold, make coffee, warm things. No one called to follow up or apologize to us afterwards about these incidents. After mins wait, she called us back and said a Manager on duty, Jermaine, would come up to inspect the room. About 15 mins later, a different person came up instead of Jermaine. Someone needs to fix this. Sun was nice I am going to warn Buyer Beware!!!! In addition, there is no flexibility in making reservations, fees are incredibly high - not recommended. Room was nice, clean and spacious. You will be better off going to One of the other resorts! We began our adventure in July and stayed at The Reef. Upon checking out we were given the bill by another agent at the desk and the extra night was included. We finally got to bed around AM. The power at the hotel went out twice during our 6 night stay. By AM, we were tired and ready for bed after showering. We should not have to pay for this due to the lack of cleaning evident in the two rooms we were assigned. We called Guest Services and spoke to Elise about the issues. Another person came in 5 mins later to replace our bed sheets. We had efficiency kitchen but it was quite limited. We had stayed previously at the Atlantis in Dubai and we had Amazing service. Visiting Atlantis was a dream of mine for the last 20 years. He said that he would put me in the right hands and I would be contacted Still waiting. After what happen with the Hurricane Dorian and that is going on in Bahamas we need to cancel our reservation as we did with the plane tickets without any problem, actually the airline understood and return the money due to the nature of what is happening there. I would not recommend this hotel to anyone.

This company is not yet accredited. We had an 8 night reservation with Atlantis Resort but decided to leave after 2 nights due to the unfriendly staff, filthy rooms and lack of hospitality and professionalism. Definitely, better options! I finally had an opportunity to best rooms at atlantis bahamas Atlantis only to be deeply disappointed.

Are you this business?

Enjoy reading our tips and recommendations. Now they are willing to give us an extra night stay there for free on our next visit there. The restaurants are short staffed and let me tell you they work their butts off. As we got into bed, we noticed musty smells around us. Our favorite activities was snorkeling the ruins at the Royal Hotel, Dolphin Cay and of course my kids loved the water park. About mins later she arranged for a Bellman to move us to a different room. We called Guest Services again and spoke to Elise about this new issue. A link has directed you to this review. She assigned us to a room that should not be given to any guest due to the following reasons below. Thank you, you have successfully subscribed to our newsletter! If you plan on going, look into other places and save a lot of money. A taxi driver told us that the Atlantis employees went on strike about a month ago and Atlantis ownership settled then found loopholes and sent it to court. Stay away from Atlantis Resort. This has overall just been annoying. Its location on this page may change next time you visit. As far as the water park, plan on lines and very limited seating anywhere. My best friend and I are currently staying here as I am writing this. We have no hot water. The room assigned was a total disaster. The rooms and pools are nice. We were given a room that did not change the sheets from the previous guests. I hope none of you experience such bad customer service as we did. We were very disappointed with the service of Atlantis Bahamas. The staff were very accommodating especially the front desk. The staff is also very pleasant. I will no longer deal with her. Chef was nice though. It's best to work with a host on the premises, players you will be better off. We made reservations twice at restaurants while we were there but you could probably get away with just walking in without. No matter what Definitely enjoyed time with my kids and mother. Many of the resort staff left when Baha Mar opened for better money and treatment. Get buying tips about Hotel Brands delivered to your inbox. So we called Atlantis and cancel our reservation which they accepted but without any reimbursement and oblige us to lose almost a 2k or we need to call in 2 months to make a new reservation and use it. There are a lot of cruise ships everyday and many come to Atlantis making it very, very crowded. Be prepared to fork out big bucks for meals. For more information about reviews on ConsumerAffairs. We arrived to the Atlantis Resort around ish PM on October 29th, and were assisted by Adia at the check in desk. Otherwise, cost was ridiculous. My husband and I recently visited the Atlantis Resort on October 29th, We are world traveler and have experienced all types of hotels around the world. Rude staff - unwilling to help - don't ruin your stay at the Bahamas by going to the Atlantis. He was the Housekeeping Manager. There were tools all along the hallway leading to our hotel room. The staff are unfriendly and rude. Upon checking in they had us signed up for too many nights and they were quite busy, so the assistant at the desk confirmed that we would definitely get a refund of the extra night and we would see it on our receipt. Luckily the Bellman was still around to assist us with providing these items. C did not work. We had to greet her first as we walked up to the check in counter. Overall, it is crazy expensive and the food is not good. From the moment we walked up to the check in counter to the moment we checked out, Atlantis Resort was a big disappointment. When we got to the new room, the first thing we noticed was there was no soap bar and no bathroom tissue. Atlantis Bahamas was by far the worst hotel we have ever stayed in. See reviews below to learn more or submit your own review. Visited Atlantis for 8 days and hurricane Dorian was there at the same time. We ended up missing a big chunk of our vacation due to this. We had an efficiency apt. We have been fighting with them for over 7 months and they refuse to refund us the money. The first room we were assigned to had several things wrong with it; dust all over the furniture, mini bar was completely empty, fridge was not working, brownish water coming out of the shower faucet, shower tub did not drain well and water backed up, and there was no cold water, only extremely hot water coming out. Saddest part of it all is their staff doesn't see it. It was a great vacation! He told us it was a mistake and that he guaranteed that they would refund it to our credit card. After thoroughly inspecting the bed, he said he would talk to Jermaine about it and would send someone up to replace the sheets.