🍒 HHonors Customer Service

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Hilton HHonors

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Name: * Email Address: * Phone Number: Hilton Honors Number (for Hilton Honors related issues). Hotel Name (for specific hotel property comments/​questions).


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Credit Card Review: Hilton Honors American Express Card

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How Much Are Hilton Honors Points Worth? (How to Maximize) [2019]

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Why Hilton's Digital Key means staff can focus on customer delight - Marketing Media Money

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My Hilton Honors Experience was cancelled, but I have already booked my hotel for the duration of this experience. Where can I update my email address?


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Hilton Honors Gold vs Diamond Status (2019)

How will I know if I won an experience? This is because a bidder has placed a Maximum Bid, which is an amount higher than the bid increment. Those protocols have been outlined here. Here is an example:. What happens if I do not have sufficient Points in my account when the bid closes? Yes, your Points will be refunded and a member of our Team will contact you. If bids are tied for price, the bidder who has bid in the greater quantity wins. You should determine this amount beforehand and then enter a single bid for that amount in the Bid field. My Hilton Honors Experience was cancelled, but I have already booked my hotel for the duration of this experience. How will my account be debited when I win? However, there can be unpredictable delays in email transmission. If at auction closing your account does not have sufficient Points to cover the winning bid in its entirety, you will not receive the experience and the experience may be awarded to the next highest bidder. Click 'Reactivate' below to enable Real Time Bid Refresh and see the most recent bidding activity, or click 'Cancel' to keep it disabled. We are offering flexible cancellations for all Experiences through August 31, , and you can contact us at HiltonHonorsExperiences Hilton. Find Your Experience. In response to the coronavirus, we have taken additional measures developed in consultation with global and local public health authorities including the WHO and CDC to make our cleaning and hygiene protocols even more rigorous. You can then update your email address on that page. Will it be rescheduled? You will be kept informed on your bid status by email. An early bid supported by a high maximum bid amount will make the process simple by freeing you from having to place manual bid increments and constantly checking back. You will be reminded of auctions on your Watch List by email a few hours before the auction closes. We are actively monitoring all scheduled Experiences and should changes occur with your Experience, you will be the first to know. You can purchase points before bidding to top off your account to be able to bid on a Hilton Honors Auction experience. You may also transfer points from one Hilton Honors account to another at HiltonHonors. If the event is rescheduled for a later date, our Team will contact you with this information and provide you with the opportunity to redeem the Experience again for the same number of Points. Where can I monitor my bidding activity? If your maximum bid amount has been outbid, you can either place another maximum amount or enter each subsequent bid one at a time. Hilton Honors is fully committed to protecting your right to privacy. If there are two bids at the same price for the same quantity, the first bid wins. My Hilton Honors Experience was not cancelled, but I am concerned about my health. If you are not already logged in, you will be asked to log in with your Hilton Honors Number and password. Hilton Honors experiences cannot be exchanged, modified, cancelled or refunded. The auction will close once all bidding activity has stopped for a period of five minutes. You will receive an email update when you are outbid. I won an experience but have not received the details of my Hilton Honors reward. What measures are being taken to ensure my well-being? Should you still feel concerned, we are offering flexible cancellations for all Experiences. You can monitor all your bidding activity on the Hilton Honors Experiences site in the Bid Status section. Once you have reviewed the reward description and are ready to bid, click Bid. You can update your email address at HiltonHonors. This is the maximum value that a bidder is prepared to offer in order to win this experience. How are winning bids determined for Dutch Auctions? If you are the winner, Points will be automatically debited from your Hilton Honors Account and the redemption will be reflected at HiltonHonors. What is my Watch List? Given these unique circumstances, we are making adjustments to our individual booking policies, including those booked with Points, to give you extra peace of mind. When the quantity available at the set point level has been redeemed, the reward will indicate it is Sold Out. To retrieve your password, visit HiltonHonors. Click on that link to add an item of interest to your list. Can I cancel, refund or change my Hilton Honors experience? Hilton sets the minimum price the Opening Bid and the number of items available. What do I do? In this case, the other bidder will be winning at exactly their maximum bid. Why does it appear that I have to place multiple bids in order for my bid to be accepted? Bids are sorted in order, with priority given to price, the quantity of packages bid for, and then finally the time a bid was placed. An email confirming the bid you placed will be sent to the email address you have in your Hilton Honors Profile shortly thereafter. How will I know if my bid is no longer winning? Who can redeem Points for Hilton Honors experiences? Any experience with a Redeem Buy Now button instead of Bid means the experience is being offered at a fixed amount of Points, and in limited quantity. A Dutch auction occurs automatically on the Hilton Honors Experiences Site when there are multiple, identical items offered for a highest-bidder-wins auction. The time of a bid is based on the Hilton Honors Experiences Site records. You can use the Watch List feature to keep track of rewards you're not quite ready to bid on, but want to monitor closely so you can bid on them when you're ready. Click on Your Account once signed in and click on Personal Info on the menu on the left of the page. Please read our Privacy Policy for details. Your maximum bid amount is the maximum number of Points you are willing to offer for a reward experience. A member can gift their Hilton Honors experiences to a friend or family member as long as this person obtains Hilton Honors' prior written consent and respects the Hilton Honors Experiences site terms and conditions of the specific reward.{/INSERTKEYS}{/PARAGRAPH} At the time of bidding on any particular experience, you must have enough points to redeem in your account. The site is down but I have placed a bid. You can place a maximum bid of your own in order to try to outbid the current bid, or you may choose to continue bidding in increments until your bid is accepted. Learn More. My Experience was not cancelled and involves an overnight stay at a Hilton hotel. On each experience listing page, there is a link titled Add to Watch List. We remain committed to offering you flexibility with booking options in the current environment. What is a Dutch Auction? What about the privacy of my information? Bidders can then bid at or above the minimum price for the quantity of items they wish to redeem their Hilton Honors Points for. As it has always been, the safety and security of our guests and Team Members remains our highest priority. We are offering flexible cancellations and full Points refunds for all Experiences through August 31, Please contact us at HiltonHonorsExperiences Hilton. If a bid is placed during the last five minutes of an auction, the auction will automatically extend for an additional five minutes from the time of the last bid. At the close of a Dutch Auction, the highest bidders win and redeem their Points for the items at the same price, which is the lowest successful bid. What is Auto Bid Extend? My Hilton Honors Experience was cancelled. Hilton is committed to the health and well-being of our members. Who do I contact if the site is not working? How do I bid on an experience? Points will be automatically debited directly from your account at auction closing if you are the highest bidder. What is a maximum bid amount? The Auto Bid Extend feature ensures that bidders will always have a chance to challenge bids placed in the final minutes of an auction. {PARAGRAPH}{INSERTKEYS}If the Experience you redeemed does not go on as planned, we will fully refund your Hilton Honors Points. Can I increase my maximum bid after I've placed a bid? Will my Points be refunded? Review the experience description on the listing page for any item that interests you. In some cases, it's possible that another bidder's standing maximum bid is greater than yours, but by less than the bid increment. Where can I update my email address? We take great pride in maintaining the highest standards of cleanliness and hygiene. Where do I go for information? Can I gift my Hilton Honors experience to a friend or family member? What is a Redeem Buy Now reward? Can I purchase or transfer missing points to top off my Hilton Honors Experience bid?